Why I chose TDN for training.
I am a 12 year tech currently running a busy area that has a split of roughly 80/20 trade to retail. I have been at absolute saturation point for more than 5 years leaving me little capacity for emergency jobs and very little downtime so decided it was time to do something about it.
My daily routine leaves no space for training someone from scratch so I started some research. My idea was to send a trainee off for ‘basic training’ to come back for a few weeks before going off for more advanced techniques. I am involved in the industry, networking at trade shows, taking part in competitions so spoke to several techs regarding training and the name that kept ‘popping up’ was Kevin Andrews.
I managed to track Kevin down at an open weekend where we had a long chat about where my business is going and what I needed in terms of support and training. On the initial meeting I was assured that he was definately the right man for the job.
Going in and out of garages all day I do often get asked about taking someone on, it was time to get a little more serious about it, 3 weeks later I had narrowed it down to 2 candidates. Kevin offered to take both candidates for a ‘taster day’ to see which one might be more suited to the role, I sent my first candidate up for the day, had some feedback at which point I decided to go with my first choice.
We then spoke about scheduling training at which point Kevin mentioned that they were in the process of of getting IMI (Institute of the Motor Industry) accreditation and it may be wise to wait. I have been involved in the Motor Industry for more than 25 years and hold IMI accreditation in very high regard and feel it most certainly is the way forward when it comes to working with high end dealers and bodyshops.
There was a delay of a couple of months while the guys at TDN Group got their accreditation in place but in my mind it was certainly worth the wait.
Sam ‘my trainee’ was sent off for his first weeks training on the 8th of February, which was a 5 day course Monday through to Friday which he enjoyed thoroughly. Now it’s been a long time since I undertook dent training but remember it being the most difficult thing I ever had to learn so I know we have a long road in front of us. He has come back confident in the basics of reading dents and high spots and could repair to a high standard basic dents on a flat panel, this is more than I could have hoped for! Since then we have been having small victories every day usually stretching the skill base and understanding of what is going on with dents being repaired. We have encountered a couple of little things that that were causing some trouble but a quick phone call to TDN set back into the right path again! We haven’t made a booking for Sam’s next course yet but got it in mind to get something scheduled to end of April depending on availability.
It is early days in our training journey at the moment but the guys at TDN Group have been highly professional, very supportive and fulfilling exactly what I need for my business at this time.
We are currently in the process of creating a ‘training blog for sam’ and his journey into PDR which is a learning process for us both but it will be updated regularly.
Written by Steve Cochrane,
Many thanks to Steve for taking the time to write and share this with us. Since Steve shared this article with us Sam has been back to undertake some advanced training.. It is clear that Steve has been putting Sam through his paces doing ‘ real ‘ work and it showed when he returned for his second week. A fine technician in the making. Good luck for the future to both Steve and Sam, a formidable team!